Concord’s award winning Main Street Project is a huge success – and I am proud of my firm’s contribution to that project that has made Conco

The problem is often that travel destinations see social media as the enemy. A place where guests can post negative reviews. But if you have great travel product, then the reviews should be good, and if you have great service - then you should be able to use social media to your advantage. A few tips: Service - Service is luxury. There is no excuse for poor service– train your staff, drill good service into them. Not only is the customer is always right – but good service mak

What is a press release good for? Press releases still have relevance if you follow these four best practices.

The product is amazing, but the awareness in the US market is low. To boost American visits to Portugal we needed to tell the story of Portu