Seven years ago I shifted this agency from a traditional staffed firm to a virtual and ala carte agency. That may have started a trend!...

Ah, the PSA (Public Service Announcement). It primarily serves as a tool for promoting public awareness and educating the public about...

Crises can spell disaster for organizations beyond disrupting normal business operations. Preparing for the worst means facing fears and...

This was a busy week in Concord, NH. With controversy and discussion around using public money to build a new golf course clubhouse, as...

Marketing a product or service during uncertain times and to a divided nation can be a challenging task. So, here are some strategies...

The flag is a symbol of a nation. You see flags at the Olympic Games, in front of government buildings and in backyards for national...

Call your local doctor to book a checkup. And it starts.... The voice mail, the long wait to talk to a human, and the long wait for an...

When news comes of yet another shooting, so many of us ask “when will this stop?” In communications, we look for common ground. The place...

We come on the 40th anniversary of the film Wrath of Khan in a time of strife and change. Yet, the classic film that saved the Star Trek...

Myths. Legends. They are part of our self-awareness, our sense of place, our sense of being. The ancients looked at the stars and came up...

When Covid first hit, a European politician framed the issue in a clear headed way. Portuguese Prime Minister Antonio Costa said that the...

So, 2021, that was a year. And thanks to you - it was a year to remember! At Louis Karno & Company we knew it would be a challenging year...

Every year Louis Karno shares its prediction for the travel market for the coming year. So, 2022 is a real challenge, but a few things...

Robin Schell That was the topic of the panel presented prior to the Yankee Chapter of PRSA (Public Relations Society of America) annual...

Words are tools, and they can be weapons. I build my business with words, and words can be keys to understanding — and open doors and...

In 1783 George Washington said: "the freedom of Speech may be taken away—and, dumb & silent we may be led, like sheep, to the Slaughter.”...

As a kid, Star Trek was my babysitter from 5-6 pm every day on WGN in Chicago. I can say with much confidence that James T. Kirk was a...

I got a call the other day from a group in the midst of a crisis. These calls come more frequently than you would expect. And, often the...

One of the great casualties of COVID is customer service. It could be because of shortages of labor, or supplies — but one thing is...

These are tough times for tourism. And now more than 1 year into the pandemic – so many destinations are still hitting the pause button...