Be hopeful. This sucks. But, we will get through it. Share images and thoughts of hope – certainly we all are overdosed on bad news right no

These are challenging times. As a communications firm, we monitor the media everyday to get an idea of where this global crisis is...

Fast evolving! That is what this is… But the forecast seems to be that the Covid 19 issue is long term. The issue is survival. Cut costs now

We don’t all agree. Not all the time. That is the essence of a democracy. Discussion is the glue of freedom. But how do we bridge the gap, a

The world of marketing is not on its head, it just feels that way. In reality, things just need to be simpler, and more direct.

Sometimes brands go through moments of crisis that damage their reputation and surround them with an atmosphere of negative opinions. And...

In the shadow of the latest racist shooting, there should not be a blurred line between hate speech and free speech. But to the media...

Your number one communications goal during any crisis situation is to protect the integrity and reputationof your organization.  This is esp

Follow these 10 steps, and you should find the light at the end of the tunnel.

In the event of a crisis, the news media and other parties, including employees, will want to know basic information regarding the event – a

Transitions. They can sure be hell to an organization.  Going from one leader to another is always a scary and unsure time.   Losing a trust

At its core, crisis communication is simply very good communication done very quickly. Communicating during a crisis can be difficult. All t

A rebrand may be order – but a change of culture and crisis planning should be top of the agenda, as this will be a communications case stud

When you stay cool, you show a willingness to cooperate with reporters and convey an impression of candor.

The listing of the Hall of Flags in Concord’s Statehouse by the Preservation Alliance should have come as a wakeup call to us all this...

Your number one communications goal during any crisis situation is to protect the integrity and reputation of your organization. This is...

Something bad happens, and you go around the table asking about next moves.

Know when to stop. If you are in hole, don’t dig it deeper – stop, think it through and pivot back to a safe talking point. The more you dig

1. Everyone is a citizen journalist today. Before you send in Jack Bauer to pull some guy off an aircraft, remember that dozens of lenses ar

Melissa McCarthy's impression of Sean Spicer generated headlines and laughs. What was his reaction?